Faster Resolution
Device Retrievals
Unlimited
Admins
Lower
IT-Costs
How often do devices need to be sent back for maintenance when all they need is a cache clear? Springmatic Team Remote Control eliminates device retrieval entirely. Complex tasks, settings, and group debugging can all be performed remotely, saving hours of engineering time.
Springmatic Team Remote Control lets your IT team reach any enrolled device from a single central console — whether it is in a store, a warehouse, a field vehicle, or a hospital ward. No VPN required. No physical presence needed. Just instant, secure remote access from wherever your team is working.
Team Remote Control ships as part of the Springmatic platform.
Multiple admins access the same device simultaneously. Collaborate on debugging, walk through fixes together, and resolve issues in real time — all on one live session.
Provide support and troubleshoot issues remotely — wherever the device is in the world. No physical access, no VPN, no truck roll. Just instant remote control from your console.
Monitor and track device usage, session history, and user activity across your fleet. Every remote session is logged with timestamps, admin IDs, and actions taken.
Define exactly what each admin can see and do during a remote session. Scope permissions by device type, location, tenant, or team — with full role-based access control.
Dramatically reduce device downtime and IT support costs. Resolve most issues in minutes — without collecting devices from the field, shipping them to a service centre, or dispatching an engineer.
All sessions are end-to-end encrypted, admin-initiated, and logged in a 90-day tamper-proof audit trail. Springmatic never stores screen content or session data on its servers.
Forget the old ways of device management. Springdel takes you beyond MDM into the era of Edge AI and declarative control — giving you speed, clarity, and freedom to shape the future on your terms.
